News
90 Day Limited Warranty for Blu Technology LLC™
Thank you for your interest in the products and services of Blu Technology LLC (“Blu Technology LLC”).
This warranty applies to purchases made directly from our Amazon Store. Warranty coverage applies to the original owner and to the original product only and is not transferable. All items under warranty are covered under warranty for a “one-time” replacement, future replacements would not be covered.
The warranty for our product is provided under the condition that any issues including but not limited to defects upon delivery or missing items must be reported to us in writing within 10 days of delivery. All warranty issues will be fully evaluated by Blu Technology technicians to verify the cause. claims, and we reserve the right to reject if claims fall outside the warranty coverage
Warranty registration must be submitted within 30 days of purchase to receive our 90 day limited warranty: https://goblutech.com/policies/refund-policy
For warranty claims, please contact us at warranty@goblutech.com
Up to 90 days upon receiving your order, you will have a limited warranty that will cover:
- The original unit will be repaired or replaced, once the claimed defect is verified in accordance with this policy.
- The original non-attached parts will be repaired or replaced, once the claimed defect is verified in accordance with this policy.
- In the event a replacement unit is issued, the warranty coverage remains with the same ending date (original purchase). Blu Technology reserves the right to replace the unit with one of equal or greater value.
- Stainless Steel housing dents that are 1/2 inches or greater are eligible for a housing exchange only.
- We will cover all noted parts and labor at our expense, if the item is still under warranty and has a verified approved claim.
What will we do to correct problems?
Blu Technology will either repair or replace the product at no charge, using new or refurbished replacement parts.
How long does the coverage last?
The Limited Warranty Period for Physical Goods purchased from Blu Technology is 90 days from the date of purchase
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
- Normal wear and tear of parts, which require regular maintenance and/or replacement to ensure the proper functioning of your unit.
- Any unit that has been tampered with, disassembled or used for commercial purposes.
- Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance, or damage due to mishandling in transit.
- Consequential and incidental damages.
- Defects caused by repair persons not authorized by Blu Technology. These defects include damage caused in the process of shipping, altering, installing or repairing the Blu Technology product (or any of its parts) when the repair/installation is performed by a repair person or consumer, not authorized by Blu Technology.
- Dings and blemishes 1/2 inches or less are not included in the warranty
- Excludes all unsealed filters which are considered final sales.
- Using Purification Elements, water containing mineral salts, brackish water, or saltwater voids all warranties and returns.
- Using chemicals to clean or maintain the unit that cause damage to the surface or parent materials of the units or accessories. Testing may be required to verify claim.
What do you have to do?
To obtain warranty service, you must first contact us at warranty@goblutech.com to determine the problem and the most appropriate solution for you.
Blu Technology reserves the sole right to determine if the customer meets the requirements of any warranty, return, exchange, damage, final sale and/or refund policy.
If a warranty claim is within 90 days after receiving the product and a replacement needs to be sent to the customer, the shipping will be at no cost to the customer, if over 90 days then shipping will be at cost to the customer.
Blu Technology may require pictures and or video prior to authorizing any warranty, return, exchange, damage, final sale and/or refund policy.