Questions & Answers
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Here is a quick reference for our sites most commonly asked where to find information:
Thank you for your interest in the products and services of Blu Technology LLC (“Blu Technology LLC”).
This warranty applies to purchases made directly from our Blu Technology Amazon Store. Warranty coverage applies to the original owner and to the original product only and is not transferable. All items under warranty are covered under warranty for a “one-time” replacement, future replacements would not be covered.
The warranty for our product is provided under the condition that any issues including but not limited to defects upon delivery or missing items must be reported to us in writing within 10 days of delivery. All warranty issues will be fully evaluated by Blu Technology technicians to verify the cause. claims, and we reserve the right to reject if claims fall outside the warranty coverage
Warranty registration must be submitted within 30 days of purchase to receive our 90 day limited warranty: https://goblutech.com/policies/refund-policy
For warranty claims, please contact us at warranty@goblutech.com
Blu Technology will either repair or replace the product at no charge, using new or refurbished replacement parts.
The Limited Warranty Period for Physical Goods purchased from Blu Technology is 90 days from the date of purchase
This Limited Warranty does not cover any problem that is caused by:
To obtain warranty service, you must first contact us at warranty@goblutech.com to determine the problem and the most appropriate solution for you.
Blu Technology reserves the sole right to determine if the customer meets the requirements of any warranty, return, exchange, damage, final sale and/or refund policy.
If a warranty claim is within 90 days after receiving the product and a replacement needs to be sent to the customer, the shipping will be at no cost to the customer
Blu Technology may require pictures and or video prior to authorizing any warranty, return, exchange, damage, final sale and/or refund policy.