1 Year Limited Warranty for Blu Technology LLC™

Thank you for your interest in the products and services of Blu Technology LLC (“Blu Technology LLC”).

Our Warranties apply to purchases made directly from our website www.goblutech.com, or from authorized retailers of Blu Technology. Warranty coverage applies to the original owner and to the original product only and is not transferable. All items under warranty are covered under warranty for a one-time replacement, all replacements of items will not be covered under any warranty.

If a warranty claim is within 30 days after receiving the product and a replacement needs to be sent to the customer, the shipping will be at no cost to the customer, if over 30 days then the return shipping will be at cost to the customer.

Warranty registration must be submitted within 30 days of purchase or the order will fall under our regular 90 day limited warranty: https://goblutech.com/policies/refund-policy

For warranty claims, please contact us at warranty@goblutech.com

What does this limited warranty cover?

• The original unit will be repaired or replaced, once the claimed defect is verified in accordance with this policy.
• The original non-attached parts will be repaired or replaced, once the claimed defect is verified in accordance with this policy.
• In the event a replacement unit is issued, the warranty coverage remains with the same ending date (original purchase). Blu Technology reserves the right to replace the unit with one of equal or greater value.
• Stainless Steel housing dents that are 1/2 inches or greater are eligible for a housing exchange only.
• We will cover all noted parts and labor at our expense, if the item is still under warranty and has a verified approved claim.

What will we do to correct problems?

Blu Technology LLC will either repair or replace the product at no charge, using new or refurbished replacement parts.

How long does the coverage last?

The Limited Warranty Period for Physical Goods purchased from Blu Technology LLC is 365 days from the date of purchase if you register.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

• The water softener cap will have a maximum of 90 days of warranty.
• Normal wear and tear of parts, which require regular maintenance and/or replacement to ensure the proper functioning of your unit.
• Any unit that has been tampered with, disassembled or used for commercial purposes.
• Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance, or damage due to mishandling in transit.
• Consequential and incidental damages.
• Defects caused by repair persons not authorized by Blu Technology. These defects include damage caused in the process of shipping, altering, installing or repairing the Blu Technology product (or any of its parts) when the repair/installation is performed by a repair person or consumer, not authorized by Blu Technology.
• Dings and blemishes 1/2 inches or less are not included in the warranty
• Excludes all unsealed filters which are considered final sales.
• Using Purification Elements, water containing mineral salts, brackish water, or saltwater voids all warranties and returns.
• Using chemicals to clean or maintain the unit that cause damage to the surface or parent materials of the units or accessories. Testing may be required to verify claim.

What do you have to do?

To obtain warranty service, you must first contact us at warranty@goblutech.com to determine the problem and the most appropriate solution for you.

Blu Technology reserves the sole right to determine if the customer meets the requirements of any warranty, return, exchange, damage, final sale and/or refund policy.

If a warranty claim is within 30 days after receiving the product and a replacement needs to be sent to the customer, the shipping will be at no cost to the customer, if over 30 days then the return shipping will be at cost to the customer.

Blu Technology may require pictures and or video prior to authorizing any warranty, return, exchange, damage, final sale and/or refund policy.

EXCLUSIONS:

The water softener cap will have a maximum of 90 days of warranty.

Items marked as final sale are ineligible for returns or refunds (i.e. water filters) and may not be exchanged for cosmetic reasons or any other reason. Blu Technology will not accept any water filter return if the package seal is broken and or if the water filter has been used.

All used or opened packaged filters are considered "final sales" due to sanitary, health reasons! No exceptions.

All items bought on flash sale are final sales and are not eligible for cancellation.