Thank you for your interest in the products and services of Blu Technology LLC (“Blu Technology LLC”).
This warranty applies to purchases made directly from our Amazon Store. Warranty coverage applies to the original owner and to the original product only and is not transferable. All items under warranty are covered under warranty for a “one-time” replacement, future replacements would not be covered.
The warranty for our product is provided under the condition that any issues including but not limited to defects upon delivery or missing items must be reported to us in writing within 10 days of delivery. All warranty issues will be fully evaluated by Blu Technology technicians to verify the cause. claims, and we reserve the right to reject if claims fall outside the warranty coverage
Warranty registration must be submitted within 30 days of purchase to receive our 90 day limited warranty: https://goblutech.com/policies/refund-policy
For warranty claims, please contact us at warranty@goblutech.com
Blu Technology will either repair or replace the product at no charge, using new or refurbished replacement parts.
The Limited Warranty Period for Physical Goods purchased from Blu Technology is 90 days from the date of purchase
This Limited Warranty does not cover any problem that is caused by:
To obtain warranty service, you must first contact us at warranty@goblutech.com to determine the problem and the most appropriate solution for you.
Blu Technology reserves the sole right to determine if the customer meets the requirements of any warranty, return, exchange, damage, final sale and/or refund policy.
If a warranty claim is within 90 days after receiving the product and a replacement needs to be sent to the customer, the shipping will be at no cost to the customer, if over 90 days then shipping will be at cost to the customer.
Blu Technology may require pictures and or video prior to authorizing any warranty, return, exchange, damage, final sale and/or refund policy.
Oh my! Yes, you’re the 6th influencer that has reported this to us. And yes they’re back in court against the I.S. government and hopefully they can shut this fraudulent company down because the general publics health is at risk. I say this for many reasons, but especially because a few customers have reported they have tested their filters and conclude they’re dangerous. I can confirm they stated to us that their filters are all made in China.
In any event, thank you for your comment! :)
I’m one of your affiliates and Crystala literally contacted me to ask to basically double-cross Blu Tech and become one of theirs affiliates! I wasn’t impressed! Very shady company! I did look them up and they were in court in 2018 and again currently against the U.S. government. So I’m not sure how they’re still allowed to sell but hopefully they get shut down. Especially since a buddy of mine that’s also an affiliate was sent their knock-off R3 out of the blue, it didn’t come with filters plus the frame wasn’t carbon fiber, the canisters were so thin and nearly bendable… I laughed because it broke after 3 times of use! Oh and the company’s filters come from China account to their custoker server, so no doubt this fraudulent lookalike is also made in China! Such a scam!
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